Customer Care Coordinator: Growth & Process Advocate

Andersen Corporation; San Diego (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with 4% company match

Job summary

Renewal by Andersen Corporation is seeking a San Diego-based Customer Care Coordinator to help drive the flow of relationships between customers, installation teams and management.

The ideal candidate has 1+ years of customer service experience, is proficient with Microsoft Office (Word, Excel, Outlook) and can produce professional correspondence; construction background is a plus but not required.

Qualifications

• 1+ years of customer service experience.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and the ability to produce professional business correspondence.

Responsibilities

• Contribute to an excellent customer and coworker experience by helping move projects forward with clear communication.
• Communicate client needs with teams and management.
• Process paperwork and share information with stakeholders.
• Communicate logistical changes and installation issues.
• Problem solve with teams locally and in other locations.

Skills

Customer service experience

Professional communication

Education

High school diploma

Tools

Microsoft Office

Word

Excel

Outlook

Job description

Renewal by Andersen Corporation is seeking a San Diego-based Customer Care Coordinator to help drive the flow of relationships between customers, installation teams and management.

The ideal candidate has 1+ years of customer service experience, is proficient with Microsoft Office (Word, Excel, Outlook) and can produce professional correspondence; construction background is a plus but not required.