Customer Care Concierge - Insurance Team

State Farm Agent; Saint Joseph (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License Paid by Agency

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Will Woods - State Farm Agent in Missouri seeks a friendly Receptionist - State Farm Agent Team Member to join the team. The role focuses on delivering exceptional service, handling front desk duties, and supporting the office with administrative tasks.

The ideal candidate is organized, reliable, and eager to grow in the insurance industry, with comfort in engaging customers and exploring insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication

Organizational skills

Sales conversations

Microsoft Office & CRM

Tools

CRM systems

Microsoft Office

Job description

Will Woods - State Farm Agent in Missouri seeks a friendly Receptionist - State Farm Agent Team Member to join the team. The role focuses on delivering exceptional service, handling front desk duties, and supporting the office with administrative tasks.

The ideal candidate is organized, reliable, and eager to grow in the insurance industry, with comfort in engaging customers and exploring insurance options.