Front Desk & Customer Care — Insurance Team Member

Wecalldj; Columbia Township (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

A local insurance agency seeks a Receptionist - State Farm Agent Team Member in Columbia, MO. The ideal candidate will greet customers, manage appointments, and handle inquiries, providing excellent customer service. Required qualifications include prior experience in customer service and good organizational and communication skills. This role offers competitive compensation, benefits, and opportunities for advancement in a supportive workplace environment.

Qualifications

• Previous experience in a receptionist or customer service role is required.
• Strong communication and interpersonal skills are essential.
• Must be organized with excellent multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling customer inquiries and maintaining records.
• Engage with prospective customers to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

A local insurance agency seeks a Receptionist - State Farm Agent Team Member in Columbia, MO. The ideal candidate will greet customers, manage appointments, and handle inquiries, providing excellent customer service. Required qualifications include prior experience in customer service and good organizational and communication skills. This role offers competitive compensation, benefits, and opportunities for advancement in a supportive workplace environment.