Receptionist - State Farm Agent Team Member

State Farm; Saint Joseph (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License Paid by Agency

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Job summary

State Farm Agent Team Member in St. Joseph, MO is seeking a Receptionist to greet customers, schedule appointments, handle inquiries and maintain records while supporting sales conversations. The role focuses on delivering exceptional service in a friendly insurance office setting.

This full-time position emphasizes organization, communication, and customer focus, with licensing support and growth opportunities within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct them to the right team.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Full Time in St. Joseph - MO

ROLE DESCRIPTION

Will Woods - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $35,000.00 - $45,000.00 per year

Receptionist - State Farm Agent Team Member

Full Time in St. Joseph - MO

Benefits

• License Paid by Agency
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance
• Training & development
• Competitive salary
• Flexible schedule

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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