Customer Care Associate I — Product & Tech Support

HD Supply Canada, Inc; Atlanta (GA); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401k

Vacation

Sick Time

Job summary

HD SUPPLY’s USABlueBook division in Atlanta, GA is seeking a Customer Care Associate I. The role handles customer inquiries by phone and email, manages orders and quotes, and supports the sales process with product knowledge across catalogs.

A high-volume call center background and MS Office proficiency are preferred. The position offers typical business hours, competitive pay ($17.50–$18/hour DOE), and benefits including Medical, Dental, Vision, Life, 401k, vacation and sick time.

Qualifications

• High-volume call-center experience preferred.
• Proficiency with Microsoft Outlook/Word/Excel.
• HS Diploma or GED strongly preferred.

Responsibilities

• Responds to customer inquiries via telephone, email, mail or fax.
• Uses systems to track orders, quotes and resolutions.
• Provides product information and supports upselling where appropriate.

Skills

Call center experience

Outlook

Word

Excel

Education

HS Diploma or GED

Tools

Microsoft Office

Job description

HD SUPPLY’s USABlueBook division in Atlanta, GA is seeking a Customer Care Associate I. The role handles customer inquiries by phone and email, manages orders and quotes, and supports the sales process with product knowledge across catalogs.

A high-volume call center background and MS Office proficiency are preferred. The position offers typical business hours, competitive pay ($17.50–$18/hour DOE), and benefits including Medical, Dental, Vision, Life, 401k, vacation and sick time.