Customer Care Advocate | Flexible Schedule & Growth

Steve Metzler - State Farm Agent; Pittsburgh (Allegheny County); Vor Ort; USD 36.000 - 52.000; Vollzeit

Benefits dieser Stelle

License Paid by Agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Steve Metzler - State Farm Agent in Pittsburgh is seeking a Customer Relations Representative to deliver exceptional customer experiences and support agency growth. Your attention to detail, empathy, and problem-solving will help customers protect what matters most while collaborating with a friendly, local team.

This role emphasizes reliable records management, effective communication, and participation in retention strategies.

Qualifikationen

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Aufgaben

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Kenntnisse

Communication

Problem-solving

Customer service

Jobbeschreibung

Steve Metzler - State Farm Agent in Pittsburgh is seeking a Customer Relations Representative to deliver exceptional customer experiences and support agency growth. Your attention to detail, empathy, and problem-solving will help customers protect what matters most while collaborating with a friendly, local team.

This role emphasizes reliable records management, effective communication, and participation in retention strategies.