Customer Care & Administrative Specialist

Jobtailor; Centennial (CO); On-site; USD 42,000 - 52,000; Full time

Job summary

Jobtailor is seeking a detail-oriented Administrative/Customer Service Specialist in Centennial, Colorado. The role focuses on delivering prompt, professional customer care and supporting daily office operations for the leadership team.

You will handle phones, emails, walk-ins, and data entry, balance month-end statements, and maintain organized records to keep the business running smoothly. The ideal candidate combines strong communication with analytical problem-solving and multitasking

Qualifications

• Strong customer service and interpersonal skills.
• Analytical and problem-solving abilities.
• Ability to multitask and stay organized.
• Experience handling high call and email volume.
• Patient and attentive demeanor.

Responsibilities

• Greet and assist customers promptly and professionally.
• Maintain a clean workspace as first contact.
• Manage incoming calls, walk-ins, and written correspondence.
• Provide clerical and administrative support to GMs and Service Advisors.
• Handle receivables, payables, data entry, and month-end balancing.
• Perform other related duties as assigned.

Skills

Customer service

Interpersonal skills

Analytical skills

Multitasking

Organizational skills

Communication skills

Tools

Clerical support

Administrative support

Accounting system entry

Spreadsheet management

Month-end balancing

Job description

Jobtailor is seeking a detail-oriented Administrative/Customer Service Specialist in Centennial, Colorado. The role focuses on delivering prompt, professional customer care and supporting daily office operations for the leadership team.

You will handle phones, emails, walk-ins, and data entry, balance month-end statements, and maintain organized records to keep the business running smoothly. The ideal candidate combines strong communication with analytical problem-solving and multitasking