Customer Care & Admin Specialist | Front Desk & Scheduling

Family Support Services; Largo (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO

12 Paid Holidays

FSA

EAP

Disability Insurance

401k with employer contribution

Job summary

Family Support Services in Largo, FL seeks an experienced Administrative/Customer Service Specialist to greet visitors, answer calls, and provide information. The role includes mail sorting, deliveries, conference space coordination, and supporting the Office Management Supervisor with administrative duties.

The ideal candidate brings 2+ years in clerical or data management, strong MS Office skills, and a customer-focused approach to maintain service levels and organizational efficiency at the

Qualifications

• Proven experience in clerical, data management or related field.
• Experience assisting senior management is preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Customer support via phone, email, or in-person to assist with inquiries.
• Address and resolve customer concerns promptly and professionally.
• Schedule and coordinate meetings, appointments, and travel.
• Act as primary contact for internal and external stakeholders.
• Schedule conference spaces and coordinate meetings with leadership.
• Book travel arrangements including flights and accommodations.
• Prepare and edit documents, reports, and correspondence.
• Maintain electronic and physical files securely and accessibly.
• Track and process expense reports for scheduled travel.
• Assist with special projects and administrative tasks.
• Maintain confidentiality of sensitive information.

Skills

Customer service

Executive support

Organization

Communication

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Family Support Services in Largo, FL seeks an experienced Administrative/Customer Service Specialist to greet visitors, answer calls, and provide information. The role includes mail sorting, deliveries, conference space coordination, and supporting the Office Management Supervisor with administrative duties.

The ideal candidate brings 2+ years in clerical or data management, strong MS Office skills, and a customer-focused approach to maintain service levels and organizational efficiency at the