Customer Call & Appointment Specialist

Chrysler Dodge Jeep Ram - Benton; Benton (AR); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Supplemental Insurance

Job summary

Chris Crain Enterprises is seeking a self-motivated team member to join our Business Development Team in Benton. You will handle inbound sales and service calls, set appointments for sales staff, and perform diligent follow-up on leads and missed appointments.

The role emphasizes excellent phone and written communication, strong organization, and the ability to multitask in a fast-paced environment. We value a positive attitude and willingness to learn as you contribute to customer satisfaction

Qualifications

• Excellent phone skills required.
• Office experience helpful but not required.
• Ability to prioritize and multitask in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Strong organization skills and time management.
• Willing to learn and adapt to new processes.

Responsibilities

• Take incoming Sales and Service calls.
• Set appointments for Salespeople.
• Lead follow up and appointment confirmation.
• Make outbound calls from leads.
• Track lead/show/sale percentages.
• Set and confirm service appointments.
• Follow up with all unsold leads.
• Follow up with all missed appointment customers.

Skills

Excellent phone skills

Office experience helpful

Prioritize and multitask

Written and verbal communication

Attention to detail

Organization skills

Willing to learn

Job description

Chris Crain Enterprises is seeking a self-motivated team member to join our Business Development Team in Benton. You will handle inbound sales and service calls, set appointments for sales staff, and perform diligent follow-up on leads and missed appointments.

The role emphasizes excellent phone and written communication, strong organization, and the ability to multitask in a fast-paced environment. We value a positive attitude and willingness to learn as you contribute to customer satisfaction