Customer Banking Teller — Service, Referrals & Growth

Dime Bank; Norwich (CT); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Retirement

Incentive Compensation

Paid time off

Job summary

Dime Bank in Norwich, CT is seeking a Teller to provide excellent customer service, identify needs, and process financial transactions accurately. This full-time, on-site role emphasizes cross-selling and referrals within bank policies.

Ideal candidates have a high school diploma, basic math skills, and solid computer abilities. The position offers competitive benefits and salary in the stated range.

Qualifications

• High school diploma or equivalent; 6–12 months teller experience.
• Strong math ability and accuracy with cash handling.
• Excellent customer service and referral skills.
• Follow policies, procedures and confidentiality rules.
• Solid keyboard/computer skills; able to work in a busy branch.

Responsibilities

• Process customer transactions per bank procedures.
• Resolve routine service concerns or escalate as needed.
• Promote and refer bank products based on customer needs.
• Meet or exceed sales, referrals and service goals.
• Balance cash drawer accurately at shift end.
• Assist in training fellow tellers when needed.
• Occasionally cover other branches on request.
• May open new accounts and participate in community service.

Skills

Mathematics

Customer service

Keyboard skills

Organization

Initiative

Teamwork

Education

High school diploma or equivalent

Job description

Dime Bank in Norwich, CT is seeking a Teller to provide excellent customer service, identify needs, and process financial transactions accurately. This full-time, on-site role emphasizes cross-selling and referrals within bank policies.

Ideal candidates have a high school diploma, basic math skills, and solid computer abilities. The position offers competitive benefits and salary in the stated range.