Teller I - PT 20 Hours

Dime Bank; Ledyard Center (CT); On-site; USD 24,000 - 27,000; Part time

Benefits offered by this job

Retirement

Incentive compensation

Paid time off

Job summary

Dime Bank is seeking a Part-Time Teller in Ledyard, CT to provide high-quality customer service and accurate processing of financial transactions in line with bank policies.

Responsibilities include handling cash operations, promoting bank products, and meeting sales and service goals while maintaining compliance and accuracy in all tasks.

Qualifications

• High school diploma or equivalent required.
• Aptitude for mathematics and numbers.
• Excellent customer service and relationship skills.
• Ability to follow procedures and policies precisely.

Responsibilities

• Process all customer transactions accurately per bank procedures.
• Resolve routine customer service concerns or escalate appropriately.
• Explain, promote, refer, and sell bank products based on needs.
• Meet or exceed sales, referrals and service goals.
• Cash checks and disburse cash within verification rules.
• Process transactions on bank operating systems.
• Balance currency, coin and checks at end of shift.
• Assist with ATM deposits and nightly cash handling.
• Perform other branch duties as assigned.
• Occasionally cover other branches as requested by management.
• Represent Dime Bank professionally in community activities.

Skills

Mathematical aptitude

Procedural discipline

Regulatory compliance

Customer service

Typing / computer skills

Organizational skills

Initiative

Teamwork

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time Ledyard, CT, US

8 days ago Requisition ID: 1360

DEPARTMENT:Branch

REPORTS TO:HeadTeller

Position Summary:

The primary purpose of this position is to provide consistent, high quality customer service, including needs identification and cross-selling/referrals, while accurately and effectually processing financial transactions in strict accordance with bank’s policies.

Functions:

• Processes all customer transactions in strict adherence to bank procedures, including savings; check; bond; cash; travelers checks; mortgage, consumer, and other loan payment; and night deposit transactions
• Resolves routine customer service concerns and/or notifies the appropriate authority to do so
• Explains, promotes, refers, and/or sells products and services based on customers’ needs, i.e., travelers checks, money orders, cashier checks
• Meets or exceeds defined sales, referrals, and service goals
• Cashes checks and pays out money after verification of signatures and customer balances according to Check Cashing guidelines
• Processes transactions on the bank’s operating system(s)
• Accurately and in a timely fashion balances currency, coin, and checks in cash drawer within specified time periods and at shift’s end (in strict accordance with bank’s guidelines)
• Removes deposits from, and counts and balances cash in automated teller machines and night depository
• Performs other assigned duties essential to the operation of the branch
• Occasionally “fills in” for other branches at the request of management
• Actively participates in community service and consistently represents Dime Bank in a professional manner

Knowledge, Skills, Requirements:

Requires a high school diploma or its equivalent and anadherence to the bank’s training policies and requirements.

• Aptitude for mathematics
• Able to strictly follow instructions, policies, procedures, and confidential protocol
• Adhere to compliance of all applicable Federal and State bank regulations, as well as Dime Bank policies and procedures
• Excellent customer service, including customer relationship building and product and services referral skills
• Competent keyboard skills and familiarity with computers
• Organizational skills, i.e., maintain an organized and efficient workspace
• Initiative
• Ability to work closely and harmoniously with others in a busy environment

Physical Demands and Condition Requirements:

• General office environment
• Standing for extended periods of time
• Ability to lift bags of coin

Equipment Used:

• Computer
• Coin machine
• Bill counter
• Check filmer

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Salary & Benefits:

• Retirement
• Incentive Compensation
• Paid time off
• Salary Range: $17.34 - $19.69, Non-Exempt role