Teller

Dime Bank; Norwich (CT); Presencial; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Retirement

Incentive Compensation

Paid time off

Descripción de la vacante

Dime Bank in Norwich, CT is seeking a Teller to provide excellent customer service, identify needs, and process financial transactions accurately. This full-time, on-site role emphasizes cross-selling and referrals within bank policies.

Ideal candidates have a high school diploma, basic math skills, and solid computer abilities. The position offers competitive benefits and salary in the stated range.

Formación

• High school diploma or equivalent; 6–12 months teller experience.
• Strong math ability and accuracy with cash handling.
• Excellent customer service and referral skills.
• Follow policies, procedures and confidentiality rules.
• Solid keyboard/computer skills; able to work in a busy branch.

Responsabilidades

• Process customer transactions per bank procedures.
• Resolve routine service concerns or escalate as needed.
• Promote and refer bank products based on customer needs.
• Meet or exceed sales, referrals and service goals.
• Balance cash drawer accurately at shift end.
• Assist in training fellow tellers when needed.
• Occasionally cover other branches on request.
• May open new accounts and participate in community service.

Conocimientos

Mathematics

Customer service

Keyboard skills

Organization

Initiative

Teamwork

Educación

High school diploma or equivalent

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Teller

Corporate Full Time Norwich, CT, US

19 days ago Requisition ID: 1361

DEPARTMENT: Branch

REPORTS TO: Head Teller

Position Summary: The primary purpose of this position is to provide consistent, high quality customer service, including needs identification and cross-selling/referrals, while accurately and effectually processing financial transactions in strict accordance with bank’s policies.

Functions:

• Processes all customer transactions in strict adherence to bank procedures, including savings; check; bond; cash; travelers checks; mortgage, consumer, and other loan payment; and night deposit transactions
• Resolves routine customer service concerns and/or notifies the appropriate authority to do so
• Explains, promotes, refers, and/or sells products and services based on customers’ needs, i.e., travelers checks, money orders, cashier checks
• Meets or exceeds defined sales, referrals, and service goals
• Willingness to act as a resource to fellow tellers; may participate in the training of new tellers
• Cashes checks and pays out money after verification of signatures and customer balances according to Check Cashing guidelines
• Processes transactions on the bank’s operating system(s)
• Accurately and in a timely fashion balances currency, coin, and checks in cash drawer within specified time periods and at shift’s end (in strict accordance with bank’s guidelines)
• Removes deposits from, and counts and balances cash in automated teller machines and night depository
• Performs other assigned duties essential to the operation of the branch
• Occasionally "fills in" for other branches at the request of management
• May open new accounts
• Completes end of day branch balancing and reports
• Actively participates in community service and consistently represents Dime Bank in a professional manner

Knowledge, Skills, Requirements:

Requires at least a high school diploma or its equivalent, six months to one year of prior experience in a financial institution performing teller activities, and an adherence to the bank’s training policies and requirements.

• Aptitude for mathematics
• Able to strictly follow instructions, policies, procedures, and confidential protocol
• Adhere to compliance of all applicable Federal and State bank regulations, as well as Dime Bank policies and procedures
• Excellent customer service, including customer relationship building and product and services referral skills
• Competent keyboard skills and familiarity with computers
• Organizational skills, i.e., maintain an organized and efficient workspace
• Initiative
• Ability to work closely and harmoniously with others in a busy environment

Physical Demands and Condition Requirements:

• General office environment
• Standing for extended periods of time
• Ability to lift bags of coin

Equipment Used:

• Computer
• Coin machine
• Bill counter

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Salary & Benefits:

• Health Insurance
• Retirement
• Incentive Compensation
• Paid time off
• Salary Range: $18.16-$20.84 , Non- Exempt role