Customer Banking Teller – Grow Loyalty & Guidance

PNC; Kalamazoo (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC is seeking a full-time Teller based in Kalamazoo, MI at the West Side Branch. You will deliver a unique customer experience, educate customers on alternatives, and identify banking opportunities during interactions.

Role emphasizes in-branch engagement, adherence to policies, and handling transactions with technology and branch resources. Sponsorship is not provided for this position.

Qualifications

• No university degree required or specified for the role.
• Experience may be minimal; customer-facing positions favored.
• Applicant should be customer-focused with strong service orientation.

Responsibilities

• Deliver a customer-focused experience to improve financial wellbeing and loyalty.
• Identify opportunities through conversations and refer to branch staff as needed.
• Engage customers in lobby and promote PNC products using technology and resources.
• Apply product knowledge to resolve customer inquiries and transactions.
• Maintain efficient and accurate teller and branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a full-time Teller based in Kalamazoo, MI at the West Side Branch. You will deliver a unique customer experience, educate customers on alternatives, and identify banking opportunities during interactions.

Role emphasizes in-branch engagement, adherence to policies, and handling transactions with technology and branch resources. Sponsorship is not provided for this position.