Customer Banking Specialist: Relationships & Service Leader

Fishback Financial Corporation; Pipestone (MN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

401(k) / ESOP

Paid time off

Flexible work arrangements

Paid parental leave

Student loan repayment assistance

Job summary

First Bank & Trust is seeking a customer service-focused professional to deliver an exceptional guest experience and proactively address transactional needs. You will develop and nurture client relationships while identifying opportunities to offer suitable bank solutions, all within a collaborative team culture.

Ideal candidates demonstrate empathy, strong communication, and a commitment to community service, with a track record of reliable, accurate teller performance and adherence to

Qualifications

• High school diploma or equivalent with at least 1 year related experience.
• Excellent verbal and written communication; strong listening and responsiveness.
• Personable, empathetic, collaborative, and solution-driven.

Responsibilities

• Provide superior service experiences aligning with First Bank & Trust’s culture and community commitment.
• Develop, maintain, and grow profitable client relationships while minimizing risk.
• Perform general teller functions and maintain a balanced cash drawer daily.
• Assist in opening new accounts and educating clients on bank products and services.
• Adhere to policies, participate in compliance training, and collaborate across teams.

Skills

Communication

Verbal

Written communication

Active listening

Empathy

Teamwork

Problem solving

Education

High school diploma

Job description

First Bank & Trust is seeking a customer service-focused professional to deliver an exceptional guest experience and proactively address transactional needs. You will develop and nurture client relationships while identifying opportunities to offer suitable bank solutions, all within a collaborative team culture.

Ideal candidates demonstrate empathy, strong communication, and a commitment to community service, with a track record of reliable, accurate teller performance and adherence to