Client Relationships Banking Specialist

Bankeasy; Northern (KY); Hybrid; USD 24,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Health Savings Accounts

401(k)/ESOP

Job summary

First Bank & Trust is hiring to provide a superior guest service experience and build lasting client relationships. You will handle teller transactions, educate customers on the bank's products, and help open new accounts while maintaining accurate cash handling and adherence to policies.

The role emphasizes empathy, collaboration, and a customer-first mindset, with opportunities to contribute to community-focused banking and cross-sell appropriate solutions.

Qualifications

• High school diploma or equivalent with at least 1 year of related experience.
• Strong verbal and written communication skills are essential.
• Genuinely personable, empathetic, collaborative and a solution-driven problem solver.

Responsibilities

• Provide a superior service experience to guests and develop client relationships.
• Develop, maintain, and grow profitable relationships while minimizing risk.
• Perform teller functions: deposits, withdrawals, payments, negotiable items; balance cash drawer daily.
• Assist opening of new accounts and educate clients on products and processes.
• Maintain compliance with policies and report suspicious activity as required.

Skills

Customer service

Communication skills

Empathetic

Collaborative

Problem solving

Education

High school diploma

Job description

First Bank & Trust is hiring to provide a superior guest service experience and build lasting client relationships. You will handle teller transactions, educate customers on the bank's products, and help open new accounts while maintaining accurate cash handling and adherence to policies.

The role emphasizes empathy, collaboration, and a customer-first mindset, with opportunities to contribute to community-focused banking and cross-sell appropriate solutions.