Banking Solutions Specialist — Customer Service & Transactions

FirstBank; Tullahoma (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

FirstBank is seeking a Universal Banker to deliver service excellence by processing transactions accurately, identifying customer needs, and guiding them to suitable bank products.

The role requires building relationships with local businesses and consumers, meeting branch targets, and adhering to all security and regulatory requirements.

If you have strong communication, a customer-focused mindset, and at least one year in banking, this position offers growth and daily interaction with clients.

Qualifications

• High school diploma required; equivalent accepted.
• Minimum of one year of banking experience; preferred.
• Notary certification may be required or preferred.

Responsibilities

• Identify customer needs and guide product/service recommendations.
• Assist customers with transactional needs and respond to account inquiries.
• Support manager operations in teller and service roles as needed.
• Build relationships with community businesses and clients to reach targets for new accounts and teller operations.
• Uphold bank procedures, controls, and security policies; adhere to legal/regulatory requirements.

Skills

Customer service

Sales

Communication

Attention to detail

Education

High school diploma

Job description

FirstBank is seeking a Universal Banker to deliver service excellence by processing transactions accurately, identifying customer needs, and guiding them to suitable bank products.

The role requires building relationships with local businesses and consumers, meeting branch targets, and adhering to all security and regulatory requirements.

If you have strong communication, a customer-focused mindset, and at least one year in banking, this position offers growth and daily interaction with clients.