Customer Banking Specialist (Accounts & Service)

Richwood Bank; Springfield (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401(k) plan

Tuition reimbursement

Professional development

Job summary

Richwood Bank in Springfield, Ohio, seeks a Customer Specialist to deliver frontline banking services in-branch and at the drive-thru, including account evaluation and opening. You will handle transactions, educate customers on products and services, maintain accurate cash drawers, and stay current on rates and regulatory requirements.

Richwood Bank provides a comprehensive benefits package for full-time staff and supports professional development, with a culture focused on customer experience

Qualifications

• High School Diploma or GED required; college preferred.
• Two years of customer service experience required.
• Cash handling experience preferred.

Responsibilities

• Greet customers and facilitate transactions across all account types.
• Open accounts and teach customers how to maximize their potential.
• Assist new customers in transferring funds through the switch program.
• Maintain an accurate cash drawer balance daily.
• Demonstrate knowledge of all accounts, products and services offered.

Skills

Customer service

Communication

Cash handling

Bank products knowledge

Attention to detail

Compliance awareness

Team player

Education

High School Diploma or GED

Two years of customer service experience

Cash handling experience preferred

Job description

Richwood Bank in Springfield, Ohio, seeks a Customer Specialist to deliver frontline banking services in-branch and at the drive-thru, including account evaluation and opening. You will handle transactions, educate customers on products and services, maintain accurate cash drawers, and stay current on rates and regulatory requirements.

Richwood Bank provides a comprehensive benefits package for full-time staff and supports professional development, with a culture focused on customer experience