Banking Customer Service Specialist

Mechanics Bank-Ohio; Lexington Township (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Mechanics Bank-Ohio is seeking a Customer Service Representative to service our banking customers with accuracy and courtesy. You will handle teller transactions, balance cash, and promote bank products while maintaining security standards.

The role requires high school education and prior CSR experience or in-house training. Candidates should be proficient in Microsoft Office and comfortable using bank computer systems, with a strong emphasis on teamwork and communication.

Qualifications

• High School diploma or GED is required.
• Successful completion of in-house CSR training program.
• Previous CSR experience preferred.
• Previous cash handling/customer service experience required.
• Proficient with Microsoft Office and bank systems.

Responsibilities

• Provide exceptional customer service at the teller window.
• Process banking transactions accurately and efficiently.
• Balance daily transactions and verify cash totals.
• Follow bank security and operating procedures.
• Assist with other duties as assigned by the Branch Manager.

Skills

Customer service

Cash handling

Microsoft Office

Written communication

Oral communication

Attention to detail

Teamwork

Education

High School diploma or GED

Tools

Bank computer systems

Job description

Mechanics Bank-Ohio is seeking a Customer Service Representative to service our banking customers with accuracy and courtesy. You will handle teller transactions, balance cash, and promote bank products while maintaining security standards.

The role requires high school education and prior CSR experience or in-house training. Candidates should be proficient in Microsoft Office and comfortable using bank computer systems, with a strong emphasis on teamwork and communication.