Customer Banking & Relationship Specialist

Kappaalphapsi1911; Winter Haven (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid time off

Job summary

Truist Financial Corporation in Winter Haven, FL is seeking a customer service focused Teller to provide timely transactions and build accurate records while delivering superior service. You will engage clients, educate them on digital banking, and support sales by identifying opportunities and referrals to branch specialists.

The role requires a high school diploma, 2 years in teller or cash handling, and strong interpersonal skills, with occasional travel and weekend hours as needed.

Qualifications

• High school diploma or equivalent.
• Two years teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in Microsoft Office applications.
• Ability to travel to accommodate temporary staffing needs.
• Weekend and extended hours availability with occasional travel.

Responsibilities

• Provide a distinctive client experience through courteous conversations and accurate handling of transactions.
• Educate clients on digital self-service options (ATMs, Online/Mobile banking).
• Support sales by outbound outreach and referrals to branch specialists.
• Understand Integrated Relationship Management (IRM) to deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines and training.

Skills

Interpersonal skills

Customer service

Sales experience

Multi-tasking

Microsoft Office

PC literacy

Communication

Travel willingness

Weekend availability

Education

High school diploma or equivalent

Tools

MS Office

Job description

Truist Financial Corporation in Winter Haven, FL is seeking a customer service focused Teller to provide timely transactions and build accurate records while delivering superior service. You will engage clients, educate them on digital banking, and support sales by identifying opportunities and referrals to branch specialists.

The role requires a high school diploma, 2 years in teller or cash handling, and strong interpersonal skills, with occasional travel and weekend hours as needed.