Customer Banking Advisor — Build Relationships & Solutions

Santander Group; Reading (MA); On-site; USD 35,000 - 53,000; Full time

Job summary

Santander is hiring a Sales and Service Banker in Reading, MA. You will engage customers, process teller transactions, and offer tailored banking solutions to meet financial goals.

The role emphasizes customer service, risk awareness, and promoting digital tools while collaborating with branch teammates to hit sales goals. The position requires 12+ months in sales or customer-facing roles, with a high school diploma and a preferred Bachelor’s degree.

Qualifications

• 12+ Months Experience selling products and/or services.
• Experience in Retail Banking sales or financial services sales.
• Experience in cross-selling products and services.
• Cash handling experience.

Responsibilities

• Provide tailored banking, lending, and investment solutions to customers.
• Perform teller transactions with accuracy and efficiency.
• Identify cross-sell opportunities and promote digital banking tools.
• Maintain strong customer relationships and resolve issues promptly.
• Ensure compliance with regulatory requirements and risk controls.

Skills

Customer service

Sales experience

Cross-selling

Communication skills

Team collaboration

Education

High school diploma

Bachelor’s degree

Tools

Microsoft Office

Job description

Santander is hiring a Sales and Service Banker in Reading, MA. You will engage customers, process teller transactions, and offer tailored banking solutions to meet financial goals.

The role emphasizes customer service, risk awareness, and promoting digital tools while collaborating with branch teammates to hit sales goals. The position requires 12+ months in sales or customer-facing roles, with a high school diploma and a preferred Bachelor’s degree.