Customer Analytics & Insights Intern

Travelers; United States; On-site; USD 33,000 - 36,000; Full time

Job summary

Travelers is offering a Customer Experience Data and Analytics internship across the United States. The program aims to attract self-motivated students with a passion for analytics, customer insights, and dashboard development.

You will work on real data projects, build dashboards, and gain exposure to leadership roles in a collaborative, inclusive environment. The role focuses on analyzing customer trends, identifying opportunities, and delivering actionable insights that drive improvement in

Qualifications

• Preferred GPA of 3.0 or above.
• Related internship/data work experience encouraged.
• Strong SQL and dashboarding experience is a plus.
• Proficiency in Python and/or SAS literacy is desired.

Responsibilities

• Utilize customer and market data to identify challenges and create actionable solutions using a mix of business and technical skills.
• Identify, integrate, and structure complex data flows.
• Design and conduct explanatory analysis at an appropriate level of complexity to produce relevant business results.
• Provide qualitative and quantitative data support to ensure metric accuracy.
• Validate, manipulate, and perform data analysis tasks.
• Collaborate with team members on projects as directed.
• Be prepared to work with relational databases, reporting systems, discovery tools, or pilot new proofs of concept.
• Perform other duties as assigned.

Skills

SQL experience

Python/SAS literacy

Analytical thinking

Customer focus

Interpersonal communication

Teamwork

Work ethic

Judgment/Decision Making

Change management/resilience

Leveraging differences

Education

Bachelor's or Master's degree

Tools

SQL

Python

SAS

Job description

Travelers is offering a Customer Experience Data and Analytics internship across the United States. The program aims to attract self-motivated students with a passion for analytics, customer insights, and dashboard development.

You will work on real data projects, build dashboards, and gain exposure to leadership roles in a collaborative, inclusive environment. The role focuses on analyzing customer trends, identifying opportunities, and delivering actionable insights that drive improvement in