Consumer Insights Intern: Data-Driven Strategy & Growth

Macy's

New York (NY)

On-site

USD 7,715,000 - 8,817,000

Part time

7 days ago

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Job summary

Macy's invites a Consumer Insights: Customer & Digital Intelligence and Analytics Intern to join our New York offices for an 8-week summer program. You will transform complex data into actionable recommendations and work with senior leaders to influence business decisions.

The role emphasizes analytics, category research, and cross-functional collaboration within a fast-paced retail environment. You will gain hands-on experience with Power BI, Excel, and CRM tools while contributing to growth

Qualifications

Junior standing pursuing a bachelor’s degree with a strong academic record.
Minimum 3.0 GPA preferred.
All majors will be considered for this opportunity.
Excellent written and verbal communication skills, including storytelling, presentation, relationship-building, and influencing skills.
Strong math, analytical and problem-solving abilities for retail performance metrics.

Responsibilities

Analyze customer behavior, loyalty trends, acquisition, retention, and engagement metrics.
Monitor competitive performance, promotional activity, and industry trends to identify opportunities and risks.
Develop category scorecards and performance summaries highlighting drivers and opportunities.
Conduct customer, market, and category research to support strategic decisions.
Synthesize findings into executive-ready recommendations, presentations, scorecards, and reviews.
Partner with cross-functional teams to support growth opportunity assessments and business planning.