Analytics & Insights Intern — Marketing & CX

The Travelers Indemnity Company

Hartford (CT)

On-site

USD 33,000 - 36,000

Full time

4 days ago

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Job summary

The Travelers Indemnity Company in Hartford, CT is seeking a Customer Experience Data and Analytics internship candidate. This role focuses on conducting analyses and building dashboards to understand trends in customer experience.

You will work with customer and market data to identify challenges and craft actionable insights while learning how to structure complex data flows and support business metrics. Preferred students are pursuing a Bachelor's or Master's degree with strong SQL skills and

Qualifications

Pursuing or obtained a Bachelor's or Master's degree
Interest in data analytics and dashboards
SQL and data analysis skills
Familiarity with dashboarding or reporting tools is a plus
Proficiency in Python and/or SAS recommended

Responsibilities

Utilize customer and market data to identify challenges and create actionable solutions using data and business insight.
Identify, integrate, and structure complex data flows for analysis.
Design and conduct explanatory analysis at the appropriate level of detail.
Provide qualitative and quantitative data support to ensure metric accuracy.
Validate, manipulate, and perform data analysis tasks as needed.
Collaborate with team members on projects and initiatives.
Work with relational databases, reporting systems, and discovery tools; pilot new concepts as needed.
Perform other duties as assigned.