Customer Experience Analytics Intern (Summer)

Dallas Fort Worth International Airport Board

Texas

On-site

USD 16,000 - 19,000

Full time

14 days+

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Job summary

The Dallas Fort Worth International Airport Board invites you to join our Customer Experience Insights and Analytics team for a 10-week summer internship. As a CX Insights and Analytics Intern, you’ll engage in hands-on projects focusing on research, data analytics, and trend analysis related to our airport consumer insights group.

You will participate in the Parking Benchmark study, oversee survey programming, sample management, data analysis and visualization, and contribute to various ad hoc

Qualifications

Active student pursuing a Bachelor’s degree in Marketing Research or related field.
Experience with data analysis using Excel, SPSS, and Q Research Software.
Understanding of the consumer research process and insights.
Ability to interpret data and derive strategic recommendations.
Proficient in creating clear, engaging PowerPoint presentations and presenting findings.

Responsibilities

Assist with Parking Benchmark study and related consumer insights projects under guidance.
Program surveys, manage samples, and perform data analysis and visualization.
Contribute to ad hoc studies and end-to-end research efforts for internal clients.
Support analysis of the Customer Satisfaction study to deepen consumer insights.

Skills

Data interpretation

Collaboration

Verbal presentation

Communication

Education

Bachelor's student in Marketing Research or related field

Tools

Excel

SPSS

Q Research Software

PowerPoint

Job description

You will participate in the Parking Benchmark study, oversee survey programming, sample management, data analysis and visualization, and contribute to various ad hoc

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