Customer Advocate: Fast, Precise Support Pro

Gopher Sport; Owatonna (MN); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health insurance options

Vision insurance

PTO (3 weeks first year)

Remote-flexible work time (3 weeks)

Company holidays (8)

Profit sharing

401(k)

Tuition reimbursement

Product discounts

Onsite fitness center

Job summary

Gopher Sport is hiring Customer Advocates in Owatonna, MN to ensure fast, accurate, and friendly service for teachers, coaches, and families. You will handle orders, respond to inquiries, and resolve issues with a focus on right-first-time outcomes.

Ideal candidates bring at least 1 year of customer service and data entry experience, comfort with Microsoft Office, and the ability to thrive in a fast-paced environment. This is a full-time, in-person role with strong benefits.

Qualifications

• At least 1 year of customer service and data entry experience.
• Strong attention to detail.
• Comfort using computers and MS Office tools.
• Focus and adaptability in a fast-paced environment.

Responsibilities

• Enter customer orders and quotes accurately.
• Respond to customer questions via phone, email, chat and text.
• Solve issues and follow through until fully resolved.
• Represent the voice of the customer.
• Build strong product and process knowledge.
• Be dependable; teammates count on you.

Skills

Customer service

Data entry

Attention to detail

Fast-paced

MS Office

Tools

Microsoft Office

Job description

Gopher Sport is hiring Customer Advocates in Owatonna, MN to ensure fast, accurate, and friendly service for teachers, coaches, and families. You will handle orders, respond to inquiries, and resolve issues with a focus on right-first-time outcomes.

Ideal candidates bring at least 1 year of customer service and data entry experience, comfort with Microsoft Office, and the ability to thrive in a fast-paced environment. This is a full-time, in-person role with strong benefits.