Customer Account Specialist

Kelly Services; Lubbock (TX); Vor Ort; USD 30.000 - 44.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Retirement savings plan

Holiday pay

Transit spending account

Paid sick leave

Zusammenfassung

Kelly Services in Lubbock, TX is seeking a Customer Account Specialist to serve as the primary business contact for clients, manage RFQs and contracts, and coordinate with sales, manufacturing, and suppliers to ensure accurate, timely delivery and ongoing customer satisfaction.

The role emphasizes multi-project management, strong communication, and a solid foundation in Microsoft Office Suite, with compensation ranging from $22 to $32 per hour for the first shift.

Qualifikationen

• 2+ years of customer account or customer support experience.
• Strong written and verbal communication skills.
• Mechanical and conceptual understanding; manufacturing/metals knowledge a plus.
• Detail oriented and a proactive team player.
• Ability to manage multiple projects with minimal direction.
• Strong computer skills, especially Word, Excel, Outlook.
• Excellent time management skills.
• Ability to interpret and translate instructions to others.

Aufgaben

• Serve as the primary business contact for clients, ensuring satisfaction and compliance on deliverables and revenue.
• Process new RFQs, review contracts, and update pricing.
• Review customer orders, blueprints, material requirements, and technical specs.
• Manage contract renewals for new and existing work.
• Coordinate regular meetings, provide status updates, and resolve roadblocks.
• Interact with sales, customers, and suppliers to facilitate quote activity with accuracy and timeliness.
• Collaborate with manufacturing and suppliers to maintain project knowledge and identify opportunities or issues.
• Maintain consistency and accuracy of information flow between project teams.

Kenntnisse

Customer account experience

Communication skills

Manufacturing knowledge

Team player

Multitasking

MS Office

Time management

Instruction translation

Tools

Microsoft Office Suite

Jobbeschreibung

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Customer Account Specialist to work at a leading organization in Lubbock, TX. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Range: $22-$32 per hour

Shift: 1st

Why you should apply to be Customer Account Specialist:

• Opportunity to work with a respected industry leader in manufacturing

• Positive workplace culture committed to professional growth and client satisfaction

• Engage in meaningful work coordinating projects and building customer relationships

What’s a typical day as Customer Account Specialist?

• Serving as the primary business contact for clients, ensuring client satisfaction and compliance on deliverables and revenue

• Processing new RFQs, reviewing contracts, and updating pricing

• Reviewing customer orders, blueprints, material requirements, and technical specifications

• Managing contract renewals for new and existing work

• Coordinating regular meetings, providing status updates, and resolving potential roadblocks

• Interacting with sales, customers, and suppliers to facilitate quote activity with accuracy and timeliness

• Working closely with manufacturing and suppliers to maintain continuous project knowledge and identify opportunities or issues

• Maintaining consistency and accuracy of information flow between project teams

This job might be an outstanding fit if you:

• Have 2+ years of customer account or customer support related experience

• Can convey information effectively in writing, presentations, or speeches

• Demonstrate excellent mechanical and conceptual skills (knowledge of manufacturing industry and metals/alloys is a plus)

• Are a strong, ambitious, motivated team player with attention to detail

• Can manage multiple projects with minimum direction

• Have strong computer skills, especially in Microsoft Office Suite (Word, Excel, Outlook)

• Possess strong time management skills

• Can interpret and translate instructions effectively to others

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en).

Kelly Services is proud to be an Equal Employment Opportunity and Affiantive Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.