Customer Account Representative

INFINITE STRATEGY GROUP LLC; Greenville (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Job summary

INFINITE STRATEGY GROUP LLC in Greenville, SC is seeking a Customer Account Representative to provide information about products and services, assist with account-related needs, and support customer engagement initiatives. Training will be provided, and prior experience is not required, with an emphasis on building professional relationships and a positive customer experience.

The role emphasizes in-person customer interactions, strong communication, teamwork, and ongoing professional

Qualifications

• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Professional and customer-focused approach.
• Ability to work effectively in a team environment.
• Strong organizational and problem-solving skills.
• Comfortable engaging with customers in person.
• Dependable, adaptable, and motivated to achieve goals.
• Previous experience in customer service, hospitality, retail, or sales is helpful but not required.

Responsibilities

• Build and maintain positive relationships with new and existing customers.
• Assist customers with product information, service options, and account-related questions.
• Represent client products and services through professional customer interactions.
• Support customer acquisition, account growth, and retention initiatives.
• Communicate effectively to understand customer needs and recommend appropriate solutions.
• Collaborate with team members to achieve individual and team performance goals.
• Maintain accurate customer information and provide updates as needed.
• Participate in ongoing training and professional development.

Skills

Communication

Interpersonal skills

Teamwork

Customer-focused

Organizational skills

Problem-solving

In-person engagement

Dependable

Adaptable

Willing to learn

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development

We are seeking a motivated and personable Customer Account Representative to join our growing team in Greenville, SC. This position is ideal for individuals who enjoy working with people, building professional relationships, and contributing to a positive customer experience.

As a Customer Account Representative, you will work with customers to provide information about products and services, assist with account-related needs, and support customer engagement initiatives. We are looking for someone who communicates confidently, enjoys a collaborative environment, and is eager to develop professionally.

Previous experience is not required. We provide structured training and ongoing support to help individuals become confident and successful in their roles.

Key Responsibilities

• Build and maintain positive relationships with new and existing customers.
• Assist customers with product information, service options, and account-related questions.
• Represent client products and services through professional customer interactions.
• Support customer acquisition, account growth, and retention initiatives.
• Communicate effectively to understand customer needs and recommend appropriate solutions.
• Collaborate with team members to achieve individual and team performance goals.
• Maintain accurate customer information and provide updates as needed.
• Participate in ongoing training and professional development.

Qualifications

• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Professional and customer-focused approach.
• Ability to work effectively in a team environment.
• Strong organizational and problem-solving skills.
• Comfortable engaging with customers in person.
• Dependable, adaptable, and motivated to achieve goals.
• Previous experience in customer service, hospitality, retail, or sales is helpful but not required.

What We Offer

• Comprehensive onboarding and hands-on training.
• Supportive and collaborative team environment.
• Ongoing coaching and professional development.
• Opportunities to expand customer relations and account management skills.
• Performance-based incentives and earning opportunities.
• Opportunities for increased responsibilities based on performance.

Compensation & Schedule

• Annual compensation range: $55,000–$75,000.
• Full-time position based in Greenville, SC.
• In-person work environment.
• Additional performance-based compensation opportunities, where applicable.