Customer Account Manager: Orders, Delivery & Support

Interplace, Inc.; Solana Beach (CA); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading company in customer account management is seeking a skilled customer account manager. In this role, you will serve as the primary contact for customer accounts, managing orders, and ensuring customer satisfaction through effective communication and organization. Candidates should possess knowledge in order management and related software tools. Join a dynamic team and contribute to delivering exceptional service to our customers.

Qualifications

• Knowledge of order management, material planning, and inventory management preferred.
• Experience with MRP or ERP software preferred.
• Ability to communicate courteously and professionally, both verbally and in writing.

Responsibilities

• Act as primary liaison to customer accounts for orders and issues.
• Manage customer accounts by entering and confirming orders.
• Maintain communication with customer accounts regarding orders and schedules.

Skills

Order management

Inventory management

Communication

Attention to detail

Multitasking

Tools

Microsoft Word

Microsoft Excel

MRP software

ERP software

Job description

A leading company in customer account management is seeking a skilled customer account manager. In this role, you will serve as the primary contact for customer accounts, managing orders, and ensuring customer satisfaction through effective communication and organization. Candidates should possess knowledge in order management and related software tools. Join a dynamic team and contribute to delivering exceptional service to our customers.