Custom Coordinator: End-to-End Order & Delivery Lead

APOG; Walker (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability

401(k) match

Paid time off

Paid holidays

Tuition reimbursement

Wellness program

Career progression

Job summary

Apogee Architectural Metals is seeking a Custom Coordinator II to oversee custom orders from intake to delivery. You will coordinate with clients, estimators, purchasing, programming, production, and receiving to ensure alignment and timely execution, while ensuring accurate production documentation and material compatibility.

The role emphasizes proactive communication, attention to detail, and strong organizational skills within a manufacturing environment.

Qualifications

• High school diploma or higher; drafting/design degree preferred.
• 1–2 years in commercial/residential window, curtainwall, storefront projects or PM/Design drafting experience.
• Strong organizational and communication skills; detail-oriented; proficient with technical drawings.

Responsibilities

• Own custom orders from intake through release to production and delivery, ensuring scope, specifications, timelines and requirements are met.
• Coordinate between clients, estimators, purchasing, programming, production and receiving to ensure alignment and timely execution.
• Manage all client-facing communications regarding order status, changes, lead times and issue resolution.
• Enter orders into ERP and monitor status; verify hardware compatibility; provide necessary documentation to production.
• Produce accurate production documents using AutoCAD and ERP.

Skills

Order entry

ERP systems

AutoCAD

Communication skills

Education

High school diploma

Associates in Project Management

Drafting & Design degree

Tools

AutoCAD

ERP system

Job description

Apogee Architectural Metals is seeking a Custom Coordinator II to oversee custom orders from intake to delivery. You will coordinate with clients, estimators, purchasing, programming, production, and receiving to ensure alignment and timely execution, while ensuring accurate production documentation and material compatibility.

The role emphasizes proactive communication, attention to detail, and strong organizational skills within a manufacturing environment.