Client Services & Orders Coordinator

Apogee Architectural Metals; Walker (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

Apogee Architectural Metals is seeking a Client Services Representative I to be the primary contact for clients and prepare orders for manufacturing. The role emphasizes accurate order entry, pricing verification, and timely communication with internal teams.

You will coordinate with sales, manufacturing, shipping, and finance to resolve issues, track orders, and generate reports. A high school diploma is required with strong organizational and communication skills, and at least one year in

Qualifications

• High School Diploma required; associate degree or equivalent preferred.
• Minimum 1 year of customer service experience.
• Proficiency with order entry processes and software.
• Strong time management, organization and planning skills.

Responsibilities

• Process incoming orders via phone, email, or other channels.
• Check product availability and input orders into the company database.
• Verify pricing and apply promotions or discounts to orders.
• Coordinate with shipping, sales, and finance to resolve issues.
• Maintain detailed and accurate order records and generate reports.
• Collaborate with sales, manufacturing, and shipping for smooth ordering.

Skills

Time management

Organization

Planning

Verbal communication

Written communication

Problem-solving

Microsoft Office

Order entry software

Attendance

Overtime flexibility

Education

High School Diploma

Associate degree or equivalent

Tools

Microsoft Office

Order entry software

Job description

Apogee Architectural Metals is seeking a Client Services Representative I to be the primary contact for clients and prepare orders for manufacturing. The role emphasizes accurate order entry, pricing verification, and timely communication with internal teams.

You will coordinate with sales, manufacturing, shipping, and finance to resolve issues, track orders, and generate reports. A high school diploma is required with strong organizational and communication skills, and at least one year in