Custodial Quality Assurance Inspector

GCE; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Global Connections to Employment (GCE) is seeking a Custodial Quality Control Inspector to ensure adherence to the Quality Control Plan at assigned worksites. You will inspect cleaning services for defects and timeliness, investigate complaints, and recommend corrective actions.

You will communicate findings to the Project Manager and help drive service improvements. The role requires at least two years in custodial services, knowledge of Ability One, and strong communication and teamwork

Qualifications

• Must have a minimum of two (2) years of experience in custodial services.
• Knowledge of Ability One mission and expectations.
• Excellent oral and written communication skills.
• Excellent team member and customer service skills.
• Physically able to perform general tasks described in the contract.
• May require a valid driver’s license and insurability.
• Must meet eligibility requirements for work on the contract and pass screenings.

Responsibilities

• Adhere to the GCE Quality Control Plan and inspect services for defects, timeliness, and discrepancies.
• Receive, investigate, and provide root cause analysis for customer complaints with corrective recommendations.
• Provide performance objectives to the Project Manager and operational staff and coordinate improvements.

Skills

Custodial experience

Ability One knowledge

Oral and written communication

Team member / customer service

Physically able to perform tasks

Driver's license

Background screenings eligibility

Job description

Global Connections to Employment (GCE) is seeking a Custodial Quality Control Inspector to ensure adherence to the Quality Control Plan at assigned worksites. You will inspect cleaning services for defects and timeliness, investigate complaints, and recommend corrective actions.

You will communicate findings to the Project Manager and help drive service improvements. The role requires at least two years in custodial services, knowledge of Ability One, and strong communication and teamwork