Curbside Team Leader

Market District; Cranberry Township (Butler County); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading retail company as a Curbside Team Leader, where you will manage and inspire a dedicated team to deliver exceptional customer service and ensure orders are fulfilled accurately and promptly. Your leadership will foster a positive work environment, promoting diversity and inclusion while meeting targets for sales and customer satisfaction.

Qualifications

• 6 months to 1 year of experience required.
• Must be at least 18 years old.
• Ability to lift up to 50 pounds.

Responsibilities

• Manage and train Team Members, ensuring operational excellence.
• Direct the work and evaluate productivity of Team Members.
• Ensure safety and security of Team Members and store.

Skills

Leadership

Team Development

Customer Service

Education

High school diploma or equivalent

18 months to 3 years additional training

Job description

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Job Summary

As a Curbside Express and Home Delivery Team Leader, you’ll manage an amazing team and help us bring great service to every customer that visits our store. You’ll ensure our Curbside Express and Home Delivery orders are fulfilled and delivered quickly, accurately and with a smile. And you’ll collaborate with our curbside team members and drivers to fulfill each order perfectly and on time. Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback — identify opportunities for development and coach for success.

Job Summary

As a Curbside Express and Home Delivery Team Leader, you’ll manage an amazing team and help us bring great service to every customer that visits our store. You’ll ensure our Curbside Express and Home Delivery orders are fulfilled and delivered quickly, accurately and with a smile. And you’ll collaborate with our curbside team members and drivers to fulfill each order perfectly and on time. Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback — identify opportunities for development and coach for success.

Job Description

• Experience Required: 6 months to 1 year
• Education Desired: High school diploma or equivalent plus 18 months to 3 years of additional training
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age
  
  

Job Responsibilities

• Your principal, main, major or most important duty includes one or some combination of the following tasks:
• interview, select and train Team Members;
• direct the work of Team Members;
• appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;
• handle Team Member issues including, but not limited to complaints;
• discipline Team Members;
• plan the work;
• distribute or assign the work among Team Members;
• provide for the safety and security of Team Members or the store;
• manage the budget for your department or location;
• manage inventory for your department or location; or
• monitor or implement compliance measures

• Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs.
• Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example.
• Identify strengths and opportunities of the team and think strategically when making moves and scheduling.
• Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset!
• Nurture an environment of inclusion and diversity, giving each Team Member a voice.
• Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products.
• Set and reach aggressive sales and profit goals by making suggestions when appropriate, while also managing shrink.
• Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best food forward!
• Make innovative plans and suggestions to improve our business.
• Review and analyze financial, LOB reports, and historical reports to improve performance in sales, profits, shrink, labor controls, and reduction. Oversee period inventories for accuracy and monitor weekly fluctuations in inventory and shrink dollars.
• Must be able to work a flexible schedule and be scheduled according to needs of business including but not limited to necessary required amount of nights, weekends and holidays.
• Assist the team in shopping/fulfilling orders, delivering orders ready for pickup, and contacting customers regarding any potential order or out of stock issues.
  
  

About Us

At Giant Eagle Inc., we’re more than just food, fuel and convenience. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo’s, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Retail

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