Curbside Team Leader

Market District; Warrendale (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading retailer as a Curbside Team Leader where you'll manage a dedicated team to ensure exceptional service delivery. You will be responsible for fulfilling Curbside Express orders and coaching team members, promoting a diverse and respectful environment. This full-time role offers opportunities for career growth within a company committed to nurturing its employees.

Qualifications

• 6 months to 1 year of experience in a retail environment.
• At least 18 years of age.

Responsibilities

• Interview, select, and train team members.
• Manage department budget and inventory.
• Provide motivational leadership and set an example.

Skills

Leadership

Team Management

Customer Service

Training and Development

Education

High school diploma or equivalent plus additional training

Job description

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Job Summary

As a Curbside Express and Home Delivery Team Leader, you’ll manage an amazing team and help us bring great service to every customer that visits our store. You’ll ensure our Curbside Express and Home Delivery orders are fulfilled and delivered quickly, accurately and with a smile. And you’ll collaborate with our curbside team members and drivers to fulfill each order perfectly and on time. Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback — identify opportunities for development and coach for success.

Job Requirements

• Experience Required: 6 months to 1 year
• Education Desired: High school diploma or equivalent plus 18 months to 3 years of additional training
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Interview, select and train Team Members
• Direct the work of Team Members
• Appraise Team Members’ productivity and efficiency for promotions or changes in status
• Handle Team Member issues including complaints
• Discipline Team Members
• Plan and assign work among Team Members
• Ensure safety and security of Team Members and the store
• Manage department or location budget and inventory
• Monitor compliance measures
• Oversee training to reduce turnover and promote efficiency
• Provide motivational leadership and set an example
• Identify team strengths and opportunities, think strategically in scheduling
• Develop future leaders and promote diversity and inclusion
• Maintain safety as a top priority
• Set and reach sales and profit goals while managing shrink
• Communicate effectively with the team
• Implement business improvement plans
• Analyze financial and operational reports to improve performance
• Work a flexible schedule including nights, weekends, and holidays
• Assist in shopping, fulfilling orders, and contacting customers

About Us

At Giant Eagle Inc., we’re more than just food, fuel and convenience. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. We strive to create a nurturing environment that offers career growth. Join our family and start a lasting career with us.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Retail
• Industries: Retail

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