Culinary Team Lead: Guest Experience & Growth

DIG INN Chefs-In-Training; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Growth opportunities

Tips potential

Paid time off

401K program

Parental leave

Holiday time off

Flexible scheduling

Job summary

DIG INN Chefs-In-Training in New York City is seeking a Customer Service Team Leader at Madison Square Park. You will lead front-of-house service in a fast-paced, community-focused kitchen that values real food and education.

This position pays $17-$18 per hour, plus $2-$3 per hour in tips and additional benefits. You will train others, coordinate with kitchen and guest teams, and help build a culture of excellent guest experiences and growth within our brigade.

Qualifications

• The ability to lead a team in a fast‑paced kitchen or service area.
• Strong communication skills with colleagues and guests.
• Comfort with physical tasks and long periods on your feet.
• Understanding of food safety standards and HACCP basics.
• Willingness to learn culinary practices and participate in training.
• Desire to grow within the brigade and take on increasing responsibilities.

Responsibilities

• Lead front-of-house service during shifts and coordinate with kitchen staff.
• Train and mentor team members to deliver exceptional guest experiences.
• Communicate menu details, seasonality, and ingredients to guests.
• Support the team during peak and off-peak periods as needed.
• Maintain safety standards and uphold anti-discrimination policies.

Skills

Team player

Communication

Physical stamina

Food safety awareness

Enthusiasm to learn

Growth mindset

Job description

DIG INN Chefs-In-Training in New York City is seeking a Customer Service Team Leader at Madison Square Park. You will lead front-of-house service in a fast-paced, community-focused kitchen that values real food and education.

This position pays $17-$18 per hour, plus $2-$3 per hour in tips and additional benefits. You will train others, coordinate with kitchen and guest teams, and help build a culture of excellent guest experiences and growth within our brigade.