Culinary Lead — Inspire Guests, Build a High-Impact Team

Lever, Inc.; Westlake (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Sur La Table in the United States is seeking a Culinary Lead to inspire customers through every stage of their culinary journey, combining culinary expertise, business acumen, and teaching skills. This role supports the culinary program, drives sales, delivers a best-in-class customer experience, and helps build and manage a high-performing culinary team.

You will lead cooking classes and private events, stay current on products, and work with store leadership to enhance foot traffic and

Qualifications

• Excellent communication, problem solving, and decision making abilities.
• Passion for delivering exceptional customer experiences and engagement.
• Proficiency with Microsoft Office and retail systems is preferred.

Responsibilities

• Lead recruitment, training, and development of a high-performing culinary team.
• Coach and inspire associates to exceed performance expectations and maintain culture.
• Deliver memorable, educational experiences that inspire customer loyalty.
• Ensure outstanding cooking class experiences by following recipes and plans.
• Drive sales growth through culinary and retail initiatives.
• Maintain food safety, inventory control, and compliance with regulations.

Skills

Communication

Problem solving

Decision making

Customer experience

Education

Culinary degree preferred

Tools

Microsoft Office

Retail systems

Job description

Sur La Table in the United States is seeking a Culinary Lead to inspire customers through every stage of their culinary journey, combining culinary expertise, business acumen, and teaching skills. This role supports the culinary program, drives sales, delivers a best-in-class customer experience, and helps build and manage a high-performing culinary team.

You will lead cooking classes and private events, stay current on products, and work with store leadership to enhance foot traffic and