Culinary Class Support Specialist

CSC-Generatio; Westlake (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Sur La Table is seeking a Kitchen Assistant in Westlake, OH to support chefs during classes and in-store operations. You will engage guests, help run classes smoothly, and uphold a best-in-center service standard while promoting a guest-obsessed culture.

Ideal candidates have 1 year of retail and/or kitchen experience, are 18+, and hold a valid Food Handlers certification. The role is part-time with varied shifts, including weekends and holidays, and involves a mix of kitchen and sales floor

Qualifications

• Must be 18 years of age or older at the time of employment.
• 1 year retail sales experience, preferred
• 1 year food prep and/or kitchen operations experience, preferred
• Valid Food Handlers Certification.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office Suite and retail systems preferred.

Responsibilities

• Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
• Assist chefs with class execution that drives repeat visits and positive customer feedback.
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue.
• Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations.
• Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations.
• Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness.
• Ensure compliance with food safety standards, local health codes, and sanitation regulations.
• Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment.
• Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
• May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions.
• Ensure store safety and cleanliness, addressing any maintenance needs promptly.
• Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.
• Model and ensure consistent adherence to all Sur La Table policies and standard operating procedures (SOPs).

Skills

Retail sales

Food prep

Food Handlers

MS Office

Communication

Problem-solving

Tools

Retail systems

Job description

Sur La Table is seeking a Kitchen Assistant in Westlake, OH to support chefs during classes and in-store operations. You will engage guests, help run classes smoothly, and uphold a best-in-center service standard while promoting a guest-obsessed culture.

Ideal candidates have 1 year of retail and/or kitchen experience, are 18+, and hold a valid Food Handlers certification. The role is part-time with varied shifts, including weekends and holidays, and involves a mix of kitchen and sales floor