Culinary Class Support Specialist

Cscgeneration 2; North Bethesda (MD); On-site; USD 20,664,000 - 33,062,000; Part time

Job summary

Sur La Table is seeking a Kitchen Assistant to support chefs, engage guests, and maintain a clean, organized kitchen environment. You will help deliver memorable experiences, assist with class execution, and uphold a high standard of hospitality in a retail setting.

The role emphasizes teamwork, product knowledge, and strong customer service to drive loyalty and learning across the cooking classes and store floor.

Qualifications

• Must be 18 years of age or older.
• 1 year retail sales experience, preferred.
• 1 year food prep and/or kitchen operations experience, preferred.
• Proficiency in Microsoft Office Suite and retail systems preferred.

Responsibilities

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
• Assist chefs with class execution that drives repeat visits and positive customer feedback.
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue.

Skills

Customer service

Retail sales

Food handling

Kitchen operations

Communication

Education

Food Handlers Certification

Tools

POS system

Microsoft Office

Job description

Sur La Table is seeking a Kitchen Assistant to support chefs, engage guests, and maintain a clean, organized kitchen environment. You will help deliver memorable experiences, assist with class execution, and uphold a high standard of hospitality in a retail setting.

The role emphasizes teamwork, product knowledge, and strong customer service to drive loyalty and learning across the cooking classes and store floor.