CT Admin & Patient Care Coordinator

New York Oncology Hematology; City of Albany (NY); Sur place; USD 26 000 - 32 000; Plein temps

Résumé du poste

New York Oncology Hematology in Albany is seeking a Clerical/Administrative support role for the CT department under general supervision. You will perform clerical, secretarial, and data management duties, assist with authorizations, and maintain relationships with referring providers and sites managing patient referrals.

You will greet patients, collect co-pays, explain forms, answer inquiries, schedule/reschedule appointments, and ensure accuracy of records while upholding HIPAA and office

Qualifications

• High school diploma or equivalent.
• Minimum two years in one or more of the following areas: research assistance, medical transcription, medical assistance, medical record reimbursement/financial/business office in a health care setting.

Responsabilités

• Works with Imaging Manager, CT Technologist, referring physicians, and sites to ensure information is received on a timely basis.
• Obtains authorization from insurance carrier for all required/special services.
• Obtains all documentation relating to prior studies for accurate comparison.
• Answers, screens, and responds to routine questions via phone, electronic communications, or face-to-face contact, routes to appropriate personnel, or take thorough messages.
• Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination.
• Collects co-pays and balances and provides receipt.
• Provides general administrative support by filing charts and forms. Maintains a legible supply of forms and appropriate office supplies required for daily activities.
• Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.
• Other duties as requested or assigned.
• Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.

Formation

High school diploma or equivalent

Description du poste

New York Oncology Hematology in Albany is seeking a Clerical/Administrative support role for the CT department under general supervision. You will perform clerical, secretarial, and data management duties, assist with authorizations, and maintain relationships with referring providers and sites managing patient referrals.

You will greet patients, collect co-pays, explain forms, answer inquiries, schedule/reschedule appointments, and ensure accuracy of records while upholding HIPAA and office