CSR Teller: Elevate Customer Experience and Referrals

Fifth Third; Harvey (IL); On-site; USD 44,000 - 68,000; Full time

Benefits offered by this job

Benefits package

Competitive salary

Job summary

Fifth Third Bank in Harvey, Illinois is seeking a Customer Service Representative/Teller (Full Time) to handle daily transactions and inquiries while following bank policies. You will refer customers to business partners for products and services and maintain confidentiality to ensure a secure, positive customer experience.

The role emphasizes delivering exceptional service, balancing cash, and collaborating with the team to resolve issues and support operational efficiency.

Qualifications

• High school diploma or GED.
• Experience handling cash and basic math.
• Ability to present a professional image with the public.
• Clear written and verbal communication skills.
• Ability to work in a team and follow policies.

Responsibilities

• Provide excellent customer care for daily transactions and inquiries.
• Refer customers to appropriate business partners for products and services.
• Maintain confidentiality and adhere to bank policies and risk guidelines.
• Assist with daily office operations and problem resolution.
• Support referrals tracking and customer experience goals.

Skills

Cash handling

Customer service

Professional image

Education

High school diploma/GED

Job description

Fifth Third Bank in Harvey, Illinois is seeking a Customer Service Representative/Teller (Full Time) to handle daily transactions and inquiries while following bank policies. You will refer customers to business partners for products and services and maintain confidentiality to ensure a secure, positive customer experience.

The role emphasizes delivering exceptional service, balancing cash, and collaborating with the team to resolve issues and support operational efficiency.