Banking Concierge & Teller

Fifth Third; Kansas; On-site; USD 44,000 - 68,000; Full time

Job summary

Fifth Third Bank is seeking a customer service associate (CSR/Teller) in Harvey, IL to manage daily transactions, address inquiries, and resolve problems while upholding bank policies. The role emphasizes risk awareness, ethical behavior, and safeguarding customer information.

Responsibilities include delivering best-in-class service, supporting sales referrals to business partners, and maintaining policy literacy.

Qualifications

• Extensive cash handling experience.
• Ability to present a professional image.
• Comfortable interacting with the public and initiating dialogue.
• Ability to read and write well for clear communication.

Responsibilities

• Promote excellent customer experience by delivering best-in-class service and satisfaction.
• Refer customers to business partners for banking products and services uncovered during interaction.
• Handle consumer and business customer problems with professionalism and escalate when needed.
• Maintain knowledge of bank policies and procedures and apply them in daily tasks.

Skills

Cash handling

Customer interaction

Professional image

Reading and writing

Teamwork

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a customer service associate (CSR/Teller) in Harvey, IL to manage daily transactions, address inquiries, and resolve problems while upholding bank policies. The role emphasizes risk awareness, ethical behavior, and safeguarding customer information.

Responsibilities include delivering best-in-class service, supporting sales referrals to business partners, and maintaining policy literacy.