CSR (Teller)

Builtwell Bank; Gunbarrel (CO); On-site; USD 28,000 - 36,000; Full time

Job summary

Builtwell Bank’s Gunbarrel Branch is seeking a Customer Service Representative who will warmly greet customers, process teller transactions, and discuss products to fulfill their financial needs. You will work with accuracy and professionalism, balance cash items, learn branch policies, and collaborate with teammates to achieve branch goals in a fast-paced environment.

Equal opportunity employer; this role requires high school diploma or GED, basic computer skills, and the ability to stand long

Qualifications

• High school diploma or GED.
• Ability to handle money with accuracy.
• Willingness to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Represent Builtwell Bank with integrity inside the branch and in the community while delivering customer service.
• Run teller window and provide paying and receiving transaction services with accuracy and professionalism.
• Demonstrate knowledge of products and services to answer customer inquiries.
• Balance cash items and adhere to cash control policies.
• Answer the telephone in a friendly, professional manner.
• Demonstrate teamwork to exceed branch and individual goals.

Skills

Basic computer skills

Money transactions

Stand for long periods

Lift up to 25 pounds

Follow procedures

Education

High school diploma or GED

Job description

Gunbarrel Branch
1834 Gunbarrel Rd
Chattanooga, TN 37421, USA

• Travel Required : Yes

Description

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of them with an inviting smile while serving their transaction needs and having meaningful conversations to identify any additional opportunities to fulfill their full financial needs.

Job Duties and Primary Responsibilities:

CSR responsibilities include, but are not limited to the following:

• Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service.
• Run an inside or drive-through teller window by providing paying and receiving transaction services to customers with accuracy, efficiency, professionalism , and personality in a fast paced environment.
• Demonstrate knowledge of available products and services in order to answer customer inquiries.
• Balance cash items, teller over/short report, and other negotiable financial items while adhering to all branch cash control policies and procedures.
• Answer the telephone in a friendly and professional manner with a positive attitude of helping the customer.
• Demonstrate exceptional teamwork to ensure branch team goals and individual goals are exceeded.

Required Qualifications

• High school diploma or GED

Skills and Competencies

• Basic computer skills
• Ability to work with money transactions with high degree of accuracy
• Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency
• Ability to learnand follow financial center operation and security procedures.

Behaviors

Preferred

Enthusiastic

: Shows intense and eager enjoyment and interest

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.