CSR (Teller)

Builtwell Bank; Chattanooga (TN); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Builtwell Bank’s Broad Street Branch in Chattanooga invites you to join our team as a CSR. You will be the first face for customers, greeting them warmly and handling their transaction needs with accuracy and professionalism in a fast-paced environment.

You will balance cash, answer inquiries about products, and work with the branch team to meet goals. The position requires a high school diploma or GED, basic computer skills, and the ability to stand for long periods and lift up to 25 pounds.

Qualifications

• High school diploma or GED required.

Responsabilités

• Represent Builtwell Bank with integrity inside the branch and in the community, delivering world class customer service.
• Operate teller window (inside or drive-through) providing paying and receiving transactions accurately and efficiently.
• Demonstrate knowledge of available products and services to answer customer inquiries.
• Balance cash items and reconcile teller over/short reports following cash control policies.
• Answer the telephone in a friendly and professional manner.
• Collaborate with the branch team to meet or exceed goals.

Connaissances

Basic computer skills

Money handling

Physical stamina

Procedural compliance

Formation

High school diploma or GED

Description du poste

Broad Street Branch
728 Broad St
Chattanooga, TN 37402, USA

• Travel Required : Yes

Description

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of them with an inviting smile while serving their transaction needs and having meaningful conversations to identify any additional opportunities to fulfill their full financial needs.

Job Duties and Primary Responsibilities

CSR responsibilities include, but are not limited to the following:

• Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service.
• Run an inside or drive-through teller window by providing paying and receiving transaction services to customers with accuracy, efficiency, professionalism , and personality in a fast paced environment.
• Demonstrate knowledge of available products and services in order to answer customer inquiries.
• Balance cash items, teller over/short report, and other negotiable financial items while adhering to all branch cash control policies and procedures.
• Answer the telephone in a friendly and professional manner with a positive attitude of helping the customer.
• Demonstrate exceptional teamwork to ensure branch team goals and individual goals are exceeded.

Required Qualifications

• High school diploma or GED

Skills and Competencies

• Basic computer skills
• Ability to work with money transactions with high degree of accuracy
• Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency
• Ability to learnand follow financial center operation and security procedures.

Travel Required

Qualifications

Behaviors

Preferred

Enthusiastic

Shows intense and eager enjoyment and interest

Dedicated

Devoted to a task or purpose with loyalty or integrity

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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