CSR (Teller)

Builtwell Bank; Dalton (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Builtwell Bank's Shugart Road Branch in Dalton, GA is seeking a Customer Service Representative to be the first face for customers, greeting visitors warmly and assisting with transaction needs and financial discussions. You will help identify opportunities to fulfill customers' full financial needs.

The role emphasizes accurate cash handling, product knowledge, and courteous service within a fast-paced branch environment. Join a team dedicated to reliability and community banking excellence.

Qualifications

• High school diploma or GED required.
• Basic computer skills required.
• Ability to work with money transactions with high degree of accuracy.
• Ability to stand for extended periods and lift up to 25 pounds.
• Ability to learn and follow financial center operation and security procedures.

Responsibilities

• Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within policies while delivering customer service.
• Operate inside or drive-through teller window and provide paying and receiving transactions with accuracy and professionalism.
• Demonstrate knowledge of available products and services to answer customer inquiries.
• Balance cash items and teller reports in accordance with branch cash control policies.
• Answer telephone in a friendly, professional manner and assist customers.
• Demonstrate teamwork to help reach branch and individual goals.

Skills

Basic computer skills

Money transaction accuracy

Cash handling & lifting

Follow procedures

Education

High school diploma or GED

Job description

Shugart Road Branch
Dalton, GA 30720, USA

• Travel Required : Yes

Description

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of them with an inviting smile while serving their transaction needs and having meaningful conversations to identify any additional opportunities to fulfill their full financial needs.

Job Duties and Primary Responsibilities

• Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service.
• Run an inside or drive-through teller window by providing paying and receiving transaction services to customers with accuracy, efficiency, professionalism , and personality in a fast paced environment.
• Demonstrate knowledge of available products and services in order to answer customer inquiries.
• Balance cash items, teller over/short report, and other negotiable financial items while adhering to all branch cash control policies and procedures.
• Answer the telephone in a friendly and professional manner with a positive attitude of helping the customer.
• Demonstrate exceptional teamwork to ensure branch team goals and individual goals are exceeded.

Required Qualifications

• High school diploma or GED

Skills and Competencies

• Basic computer skills
• Ability to work with money transactions with high degree of accuracy
• Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency
• Ability to learnand follow financial center operation and security procedures.

Enthusiastic

Shows intense and eager enjoyment and interest

Dedicated

Devoted to a task or purpose with loyalty or integrity

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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