CSR (Teller)

Builtwell Bank; Mother Lode West (CA); On-site; USD 19,000 - 23,000; Full time

Job summary

Builtwell Bank's Jamestown Branch is seeking a Customer Service Representative to warmly welcome customers and handle their transaction needs while engaging in meaningful conversations to identify additional financial opportunities.

Responsibilities include operating teller windows, answering inquiries, balancing cash, and maintaining security procedures. A high school diploma or GED is required, along with basic computer skills and the ability to stand and lift up to 25 pounds.

Qualifications

• High school diploma or GED.
• Experience handling money and customer service is beneficial.

Responsibilities

• Represent Builtwell Bank with integrity inside the branch and in the community.
• Operate teller window (inside or drive-through) with accuracy, efficiency, professionalism and a positive personality.
• Demonstrate knowledge of available products to answer customer inquiries.
• Balance cash items and reconcile teller activity per branch policies.
• Answer telephone calls in a friendly and professional manner.
• Demonstrate teamwork to help the branch and individual goals exceed.

Skills

Basic computer skills

Cash handling accuracy

Stamina

Security procedures

Education

High school diploma or GED

Job description

Jamestown Branch
318 N Main St
Jamestown, TN 38556, USA

Jamestown Branch
318 N Main St
Jamestown, TN 38556, USA

As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of them with an inviting smile while serving their transaction needs and having meaningful conversations to identify any additional opportunities to fulfill their full financial needs.

Job Duties and Primary Responsibilities:

CSR responsibilities include, but are not limited to the following:

• Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service.
• Run an inside or drive-through teller window by providing paying and receiving transaction services to customers with accuracy, efficiency, professionalism , and personality in a fast paced environment.
• Demonstrate knowledge of available products and services in order to answer customer inquiries.
• Balance cash items, teller over/short report, and other negotiable financial items while adhering to all branch cash control policies and procedures.
• Answer the telephone in a friendly and professional manner with a positive attitude of helping the customer.
• Demonstrate exceptional teamwork to ensure branch team goals and individual goals are exceeded.

Required Qualifications

• High school diploma or GED

Skills and Competencies

• Basic computer skills
• Ability to work with money transactions with high degree of accuracy
• Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency
• Ability to learnand follow financial center operation and security procedures.

Travel Required

Qualifications

Skills

Behaviors

Preferred

Enthusiastic

Shows intense and eager enjoyment and interest

Dedicated

Devoted to a task or purpose with loyalty or integrity

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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