CSR Lead: Store Leader & Customer Experience Champion

Good Oil Company; Bedford Park (IL); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Employee discounts

Fuel discount

Job summary

Good Oil Company in Bedford Park, IL is seeking a CSR Lead to help create a store experience that keeps customers coming back. You will lead by example, support teammates, and manage daily operations, ensuring friendly, dependable service across shifts.

The role values dependability, clear communication, and the ability to motivate a team. Prior customer service or leadership experience is preferred, with competitive pay and benefits including medical, dental, vision, retirement, PTO, and fuel

Qualifications

• Positive attitude and strong work ethic.
• Dependability and willingness to take ownership.
• Clear communication and people skills.
• Ability to motivate and support a team.
• Good judgment and calm under pressure.

Responsibilities

• Lead by example and provide outstanding customer service.
• Support and encourage team members throughout the shift.
• Help keep daily store operations running efficiently.
• Assist with opening and closing responsibilities.
• Operate the register and assist customers with purchases and questions.
• Prepare food and maintain food safety and quality standards.
• Keep the store and areas clean and organized.
• Restock merchandise and maintain an inviting environment.
• Address customer concerns professionally and positively.

Skills

Customer service

Leadership

Communication

Team motivation

Dependability

Job description

Good Oil Company in Bedford Park, IL is seeking a CSR Lead to help create a store experience that keeps customers coming back. You will lead by example, support teammates, and manage daily operations, ensuring friendly, dependable service across shifts.

The role values dependability, clear communication, and the ability to motivate a team. Prior customer service or leadership experience is preferred, with competitive pay and benefits including medical, dental, vision, retirement, PTO, and fuel