CSR - BFS Foods

Paycom - ATS; La Vale (MD); On-site; USD 1,791,000 - 2,342,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

Paycom - ATS is seeking a Customer Service Representative (CSR) in La Vale, MD to provide fast and friendly service to customers. The role involves helping customers, stocking shelves and coolers, checking IDs and prices, and performing basic calculations.

You will be on your feet for long periods and may work in a cooler or freezer as needed. The CSR position is hourly and can be full-time or part-time, with shifts determined by the General Manager.

Qualifications

• Able to read, understand, write, and communicate in English.
• Must be able to perform basic mathematical calculations for store forms.
• Strong customer service skills expected.
• Must be able to lift up to 50 pounds and stand for up to eight hours.
• A computer is used for daily tasks and learning is required.

Responsibilities

• Provide fast, friendly service to customers.
• Assist with stocking shelves and coolers and maintaining store cleanliness.
• Check identification and pricing of merchandise as needed.
• Operate a computer for transactions and store forms.

Skills

Reading

Math skills

Customer service

English fluency

Physical stamina

Job description

Benefits:Health Insurance401(K) MatchingPaid Time OffDisability InsuranceOpportunities for AdvancementPart-time & Full-time availabilityPosition: Customer Service Representative (CSR)Reports To: General ManagerA. Primary Purpose of Job:The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.B. Duties and responsibilities for this position:• Cooperate with and interact in a productive way with fellow employees.• Be able to work and stand for up to eight hours.• Be able to read, understand, write, and communicate in the English language.• Be able to perform mathematical calculations when completing store forms.• Be able to check identification and pricing of merchandise.• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.• Be able to stock shelves and coolers.• Be able to retrieve merchandise for customers.• Be able to tolerate exposure to cleaning products and sanitizing solutions.• Be able to clean all windows and change gas price signs.• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.• Be able to clean the parking lot and grounds surrounding the store.• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.• Have the ability to learn and work on a computer.Work HoursThe CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.Perform such similar, comparable, or related duties as may be required or assigned.