CSR - BFS Foods 104 Bradley

BFS Foods; Bradley (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods in Bradley, WV, is seeking a Customer Service Representative (CSR) to provide fast, friendly service at the checkout and throughout the store. The role requires English communication, basic math for pricing, and the ability to stand for long periods.

A flexible schedule with rotation across shifts is expected, with opportunities for both part-time and full-time work. The CSR will stock shelves, assist customers, perform price checks, and maintain store cleanliness, including handling

Qualifications

• Experience providing customer service in retail or food-service settings.
• Able to communicate in English clearly, both verbally and in writing.
• Able to multitask, handle transactions, and operate a computer.

Responsibilities

• Interact productively with fellow employees to ensure smooth store operations.
• Be able to work and stand for up to eight hours per shift.
• Read, understand, write, and communicate in English.
• Perform basic mathematical calculations for store forms and pricing.
• Check identification and pricing of merchandise.
• Stock shelves and coolers and assist customers in locating items.
• Retrieve merchandise for customers and assist with carries or bags.
• Maintain cleanliness of the store, including floors, shelves, and trash disposal.
• Work in coolers up to 45 minutes at 36-40°F and in freezers up to 10 minutes at 0°F.

Skills

Customer service

English proficiency

Cash handling

Teamwork

Tools

Computer skills

Job description

Position

Customer Service Representative (CSR)

Reports To: General Manager

Primary Purpose of Job

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

Duties and responsibilities

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.

Perform such similar, comparable, or related duties as may be required or assigned.

Location

104 - BFS Foods - Bradley - Bradley, WV 25818

Benefits

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability