CSR - BFS Foods 102 Harper Road

BFS Foods; Beckley (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods in Beckley, WV is seeking a Customer Service Representative to provide fast, friendly service to customers and support daily store operations.

The CSR role is hourly, reports to the General Manager, and requires standing for long periods, lifting up to 50 pounds, basic math for store forms, and basic computer use. Knowledge of English is essential. Training provided and opportunities for advancement may be available.

Qualifications

• Ability to read, understand, write, and communicate in English.
• Ability to learn and use computer systems.
• Ability to perform basic math for store forms.
• Dependable team member with a positive attitude.

Responsibilities

• Cooperate with fellow employees in a productive manner.
• Stand for up to eight hours and work any scheduled shift.
• Provide fast, friendly service to customers.
• Check identification and pricing of merchandise.
• Lift up to 50 pounds and handle groceries and beverages.
• Stock shelves and coolers; retrieve merchandise as needed.
• Clean windows, change gas price signs, sweep and mop floors.
• Handle cleaning products safely and be exposed to them as needed.
• Enter and work in a cooler (36–40°F) for up to 45 minutes.
• Enter and work in a freezer (0°F) for up to 10 minutes.
• Learn and use computer systems for store tasks.

Skills

Customer service

Teamwork

Reading & writing English

Computer literacy

Mathematical calculations

Job description

Benefits

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability

Job DetailsJob Location: 102 -BFS Foods - Beckley #1 - Beckley, WV 25801

Position: Customer Service Representative (CSR)

Reports To: General Manager

A. Primary Purpose of Job

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

B. Duties and responsibilities for this position

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part‑time. This position requires availability to work on any scheduled shift.