CSR Agent | Entry Level | Work From Home

AIL; Sumter (SC); A distancia; USD 30.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Performance bonuses

Mentorship

Comprehensive training

Licensing guidance

Descripción de la vacante

Globe Life offers a 100% remote, entry-level customer service role where you can use your people skills to help families and grow professionally through benefits education and enrollment. You’ll meet with clients via Zoom or phone, answer questions, explain available options, assist with enrollment, and provide ongoing support.

Comprehensive training, licensing guidance, and one-on-one mentorship are included to develop your career.

Formación

• Entry-level welcome; no insurance experience required.
• Structured training, licensing guidance, and mentorship provided.
• Remote, flexible schedule with weekly commission-based pay.

Responsabilidades

• Meet with clients through scheduled Zoom and phone appointments.
• Explain available benefits and assist with enrollment.
• Maintain client records and provide ongoing support after enrollment.
• Build long-term relationships through trust and professionalism.
• Communicate clearly and answer questions about coverage options.

Descripción del empleo

CSR Agent - Entry Level - Work From Home

AO | Globe Life | 100% Remote | Work From Home | No Insurance Experience Required

Work Arrangement:100% Remote / Work From Home
Location:U.S. Residents Only
Schedule:Full-Time Opportunity | Flexible Schedule
Experience:Entry Level Welcome | No Insurance Experience Required
Compensation:Commission-Based | Weekly Pay | Performance Bonuses
Training:Comprehensive Training | Licensing Guidance | One-on-One Mentorship

Work From Home. Help Families. Build Skills That Grow With You.

Are you looking for anentry-level remote careerwhere you can use your people skills, help families, and create opportunities for professional and financial growth?

AO | Globe Life is expanding our virtual team and seeking motivated, service-focused professionals to join us asRemote Customer Service Representatives / Benefits Advisors.

You’ll meet with individuals and families through scheduled virtual appointments, answer questions, explain available benefit options, assist with enrollment, and provide continued client support.

This opportunity combines:

Customer Service + Client Support + Benefits Education + Relationship Building + Consultative Insurance Sales

No previous insurance experience is required.

We provide structured training, licensing guidance, mentorship, and ongoing professional development to help motivated individuals learn the business and build confidence.

100% Remote / Work From Home
Entry Level – No Insurance Experience Required
Qualified Client Opportunities Provided
No Traditional Cold Calling
No Lead Purchasing Required
Weekly Commission-Based Pay
Performance Bonuses & Incentives
Renewal & Residual Income Opportunities
Training & One-on-One Mentorship
Leadership & Career Advancement

What You’ll Do

As aRemote Customer Service Representative / Benefits Advisor, you’ll support clients from their initial consultation through enrollment and ongoing service.

Customer Service & Client Support

Your responsibilities may include:

• Meet with clients through scheduled Zoom and phone appointments

• Connect with individuals and families interested in learning about available benefits

• Ask questions to understand each client’s needs and priorities

• Listen carefully and provide personalized service

• Answer benefit and coverage questions clearly

• Maintain consistent client communication and follow‑up

• Build long‑term relationships through trust and professionalism

• Maintain accurate digital client records and documentation

• Help create a positive client experience from beginning to end

Benefits Education & Enrollment

Once appropriately licensed, you’ll also:

• Conduct virtual benefit consultations

• Explain available life, accident, and supplemental health insurance options

• Help clients understand coverage features and available choices

• Identify individual and family protection needs

• Recommend appropriate solutions based on client needs

• Guide eligible clients through applications and enrollment

• Assist with required documentation

• Help with beneficiary information

• Conduct applicable policy and benefit reviews

• Provide continued support after enrollment

Our approach emphasizeseducation, service, and helping clients make informed decisions rather than relying on high‑pressure sales tactics.

Ongoing Client Relationships

Your work doesn’t necessarily end once coverage is established.

Ongoing service may include:

• Policy and benefit reviews

• Beneficiary updates

• Coverage questions

• Follow‑up appointments

• Policy‑related service needs

• Appropriate claims guidance and resources

• Continued client communication

• Long‑term relationship management

We’re looking for people who understand that great customer service is aboutbuilding trust, following through, and being dependable when clients need support.

Qualified Client Opportunities – No Traditional Cold Calling

Representatives have access toqualified client opportunities, including individuals and families who have requested or expressed interest in information regarding available benefits.

No lead purchasing is required.

Instead of relying solely on traditional cold prospecting, your focus is on:

Connect → Understand → Educate → Recommend → Enroll → Support

100% Remote / Work From Home

Build your career without the daily commute.

Your virtual work environment may include:

• Zoom client appointments

• Phone consultations

• Digital enrollment systems

• Online training

• Virtual coaching

• One‑on‑one mentorship

• Team meetings

• Client follow‑up

• Professional‑development sessions

Remote work offers flexibility, but successful representatives also demonstrateorganization, self-discipline, accountability, and consistent effort.

Flexible Scheduling

You’ll have the opportunity to organize your schedule around your professional and personal responsibilities while maintaining the availability needed to serve clients and reach performance goals.

This environment can be an excellent fit for individuals who value:

• Independence

• Flexibility

• Goal‑based work

• Professional development

• Performance‑driven growth

Weekly Performance-Based Compensation

This is acommission-based independent contractor opportunity rather than a guaranteed hourly or salaried customer-service position.

Compensation opportunities may include:

• Weekly commission payments

• Performance-based bonuses

• Renewal income

• Residual income opportunities

• Leadership incentives for qualifying representatives

• Recognition programs

• Additional performance-based rewards

Uncapped Commission Potential

There is no predetermined earnings ceiling on commission production.

Your income potential is influenced by your:

• Activity

• Consistency

• Client appointments

• Production

• Performance

• Results

Individual earnings vary significantly and income is not guaranteed.

No Insurance Experience? We’ll Train You.

We welcome entry‑level applicants, recent graduates, and professionals transitioning from other industries.

Training and development may include:

• Structured virtual onboarding

• Insurance licensing guidance

• Product and benefits education

• Customer-service training