Entry Level Client Care Agent

AIL; Mesa (AZ); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

100% Remote / Work From Home

Entry Level — No Insurance Experience

Training & Mentorship Provided

Weekly Commission-Based Pay + Bonuses

Job summary

Globe Life AO is hiring an Entry Level Client Care Agent to support families remotely. You will engage with clients via Zoom and phone, explain insurance options, and guide enrollments while delivering ongoing service.

No prior insurance experience is required; comprehensive training and mentorship are provided to help you build a career from home with growth opportunities.

Qualifications

• No prior insurance experience required.
• Strong communication and rapport-building skills encouraged.
• Comfort with using Zoom/phone for remote client interactions.

Responsibilities

• Meet with prospective and existing clients through scheduled Zoom and phone appointments.
• Explain available life, accident, and supplemental health insurance options.
• Help clients understand benefit and coverage information and enroll them.
• Provide ongoing client support, follow-up, and maintenance of digital records.

Job description

Entry Level Client Care Agent

Globe Life AO | 100% Remote | Entry Level | No Insurance Experience Required | Training & Mentorship Provided

Start Your Career From Home — Help Families. Build Skills. Create Your Future.

Looking for a legitimate work-from-home career where you can help people, develop valuable professional skills, and create opportunities for long-term income and advancement?

Globe Life AO is expanding our virtual team and seeking motivated, dependable, and people-focused individuals to join us as Entry-Level Remote Agents / Client Success Specialists.

You’ll work virtually with individuals and families who have requested information about available benefits, helping them understand their options, answering questions, assisting with enrollment, and providing continued client support.

No previous insurance experience is required. We provide structured training, mentorship, licensing guidance, and ongoing professional development.

• 100% Remote / Work From Home
• Entry Level — No Insurance Experience Required
• Qualified Client Opportunities Provided
• No Traditional Cold Calling
• Weekly Commission-Based Pay + Bonuses
• Flexible Scheduling
• Training & One-on-One Mentorship
• Renewal & Residual Income Opportunities
• Leadership & Management Career Path

What You'll Do

Connect With Clients Virtually

• Meet with prospective and existing clients through scheduled Zoom and phone appointments
• Connect with individuals who have requested information about available benefits
• Ask questions to understand each client's needs and priorities
• Answer questions professionally and clearly
• Create a positive and personalized client experience
• Build long-term relationships through consistent communication and follow-up

Educate & Assist Families

• Explain available life, accident, and supplemental health insurance options
• Help clients understand benefit and coverage information
• Identify individual and family protection needs
• Recommend appropriate solutions based on those needs
• Guide eligible clients through applications and enrollment
• Complete required documentation accurately

Provide Ongoing Customer Service

• Conduct policy reviews
• Assist with beneficiary updates
• Respond to policy and coverage questions
• Provide ongoing follow-up and client support
• Maintain accurate digital client records
• Manage appointments and schedules
• Follow company procedures and applicable state insurance requirements

This position combines customer service, relationship building, benefits education, and consultative insurance sales.

Qualified Client Opportunities – No Traditional Cold Calling

Rather than spending your day searching for strangers to contact, representatives connect with individuals who have requested information regarding available benefits.

Your focus is on:

Connect → Understand Needs → Educate → Recommend Solutions → Enroll → Provide Ongoing Service

There is no requirement to purchase leads.

Weekly Performance-Based Pay + Bonuses

This is a commission-based opportunity rather than a guaranteed hourly wage or salary.

Income opportunities may include:

• Weekly commission payments
• Performance-based bonuses
• Uncapped personal production potential
• Renewal income
• Long-term residual income opportunities
• Leadership compensation as you advance
• Additional performance incentives

Individual earnings vary based on activity, production, performance, and results.

100% Work From Home

Build your career from home while remaining connected to your clients, mentors, and team virtually.

Your work environment may include:

• Zoom client appointments
• Phone consultations
• Digital enrollment systems
• Online training
• Virtual coaching and mentorship